Terms of service

Terms of Service

By purchasing from The SEN Parent Guide, you agree to these terms.

Digital product
The SEN Parent Guide is a digital PDF product. No physical item will be posted to you. After successful payment, access to the digital download will be provided electronically.

Personal use
Your purchase is for your own personal use only. The guide may not be copied, resold, redistributed, shared publicly, uploaded elsewhere, or reproduced for commercial purposes without permission.

Information provided
The SEN Parent Guide provides general information and parent-to-parent support. It is not a substitute for individual legal, medical, educational or other professional advice. You should seek appropriate professional advice where necessary.

Accuracy
We aim to keep the information in the guide accurate and helpful. However, guidance, services, policies and procedures can change over time, and we cannot guarantee that all information will remain current indefinitely.

Downloads
You are responsible for ensuring that you have a suitable device and software to open and use the PDF. If you experience a problem receiving or accessing your purchase, please contact us so we can help.

Refunds
Refunds are handled in accordance with our Return and Refund Policy and your statutory rights.

Changes to these terms
We may update these terms when necessary. The terms applicable to your purchase are those in effect at the time you place your order.